September 28, 2007 • 7:30 a.m. - 5:00 p.m.
  
Conference Schedule
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      Development Track
   • Strategy Track
 
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LMA Chicago
   • 2007 Conference
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   • 2007 Board of Directors

Strategy Track

Designed for high-level legal marketing professionals, this track includes four fascinating sessions conducted by leaders in strategic marketing, branding, and consulting.

Morning Break-Out I:
Brand Design for Law Firm Business Advantage
David Miller, STOKE Strategy

Can anyone name a mature, open-market category where the brand leader doesn’t have an advantage on the basis of design distinction?

To find out, STOKE conducted a study of major market segments, and examined the leading brands in high-competition markets both within and outside the legal industry. (By “brand” we mean the calculus of name awareness, perceived quality and distinction, image associations, loyalty and predisposition to purchase.)

We’ll share the findings of our study and explore case studies that begin to see brand design - aesthetic, experiential, and functional – as a genetic marker for the successful companies below and draw parallels to the opportunities facing law firms:

  • Target
  • Whole Foods
  • Starbucks
  • Apple

We’ll also conduct a cursory examination of major global corporations to demonstrate that design is increasingly being used as a source of strategic advantage…an advantage that law firms have yet to grasp.

Morning Break-Out II:
Strategic Review and Outlook for the Legal Services Industry 2007: Closing the Client Gap
Michael Rynowecer and Marcie Borgal Shunk, BTI Consulting Group

BTI will present key strategic insights about client relationships, marketing tactics and marketing strategies based on 7 years of continuous client research.This interactive presentation is based on BTI strategic research to accomplish the following:

  • Analyze Strategic Competitive Law Firm Performance – with Law Firm Names
  • Articulate How Clients Hire, Fire and Spend on Law Firms
  • Assess Client Goals, Needs and Priorities – and How They Will Change
  • Share How Clients Define Client Service
  • Demonstrate 7 Tools to Close the Client Focus Gap

Afternoon Break-Out I:
Value Innovation with Blue Ocean Strategy
Soren Eilertsen, Ph.D., Kollner Group, Inc.

“How smart businesses move beyond the competition…and how your firm can do it too”

The interactive workshop offers participants a new way to look at their firm’s strategy through the lenses of value innovation. The presenter introduces practical strategy tools to help clarify a law firm's current and future market position. The value innovation concepts, popularized by the best selling business book “Blue Ocean Strategy,” focus on creating a leap in value rather than competing within confines of existing industry. The participants are inspired to apply value innovation within their firms and thereby launch new initiatives that break with traditional competition, creating new demand and uncontested market space. Law firms can develop uncontested market space that makes the competition irrelevant. Research has shown that such initiatives create significantly more profit as well as marketplace longevity than traditional competitive approaches.

Topics include:

  • Recognize the importance of the strategic mindset
  • Find your firm’s place among the fundamental market positions
  • Apply the Strategy Canvas to clarify your firm’s market and value position
  • Gain insight to the basic principles for reconstructing market boundaries and reaching beyond existing demand
  • Use the Four Action Framework to focus your strategic initiatives

Afternoon Break-Out II:
Build Revenue and Value with a Marketing Audit
Dena Wyatt and Martha Cusick Eddy, Marketing Evolutions, Inc.

When law firm marketing departments can demonstrate the direct connect between their initiatives and programs and firm revenues, their value grows exponentially and the age-old issue of “getting a seat at the table” becomes a reality, rather than an aspiration.

But how can you connect marketing programs to revenue growth? The answer lies in a comprehensive and carefully crafted marketing audit. Marketing audits, when conducted with the buy-in of firm management, can help marketers purge the sacred cows of law firm marketing, free up dollars that can be re-allocated more wisely, and plan and manage programs with forecasted outcomes in mind. Proving the worth of marketing, once an audit is complete, is no longer a pipe dream. It’s reality.

The marketing audit occurs in three phases – financial review, lead generation analysis, and alignment of marketing strategy to achieve lead and financial goals. It walks firms through 13 specific steps to objectively evaluate its marketing programs to determine, once and for all, if marketing dollars are generating the results savvy firm execs expect. And if they’re not, the audit points you in the right direction to extract those results from revamped marketing programs.

Marketing audits force firms to look at the marketing programs they are paying dearly for, align them with objectives, set performance standards for these programs, and ensure marketing initiatives generate the ROI firms need to off-set client attrition and revenue losses and achieve revenue growth to hit financial targets.

  

Home | Conference Schedule | Sponsors | Registration | Sponsor/Exhibitor Information | LMA Chicago

September 28, 2007 • 7:30 a.m. - 5:00 p.m.

Metropolitan Club Conference Center
Sears Tower — 33rd Floor
233 South Wacker Drive
Chicago, Illinois

© 2007 — Legal Marketing Association, Chicago Chapter