Presented by Sean Carter, Humorist at Law

It’s often said that your best source of new clients is your existing clients. In today’s legal marketplace, this statement is truer than ever. So what does it take to keep existing clients not only satisfied enough to retain your firm’s services, but so pleased that they look for opportunities to use your firm more than ever before? The answers will be supplied in this off-beat presentation by America’s foremost legal humorist Sean Carter as he shares his tips for the proper care and feeding of in-house counsel.

In the comedic style that has made him a favorite presenter at legal events across the country, Mr. Carter will share his experiences as in-house counsel for a public company and “outhouse” counsel at major law firms. In doing so, he will impart simple techniques to provide superior client service and enhance client loyalty.